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8 Questions to ask your prospective house builder

  • Published: Thu 22 December 2022
  • Last modified: Mon 22 September 2025
  • 5 minutes
Modern single-story house with a dark tiled roof, large wooden garage door, front garden with green shrubs, and a paved driveway. The house features large windows and contemporary outdoor lighting.

Choosing which builder to construct your dream home is a big decision to make. To help you determine which builder is right for you, here are eight questions to ask.

1. How long is the contract price valid for?

Make sure that it comfortably fits with your time-frame for moving or you may find you need to source expensive or inconvenient interim accommodation. Check what the increase in price will be after that guaranteed period has expired. Eden Brae is currently offering a 12-month price lock with an optional additional 6 months at a capped fee.

2. Are both the contract price and site costs fixed?

Your budget isn’t limitless, so if the builder can’t give you a fixed price then you could be in for a very expensive surprise when unforeseen site conditions occur. Eden Brae offers fixed price contracts to all house and land and Essentials packages.

3. Does the builder have an accredited quality system in place?

This means the builder has been officially assessed as adhering to quality standards. Ask to see evidence of any accreditation claims to put your mind at rest. Eden Brae has the highest level of recognised quality accreditations in Australia.

4. Who performs their quality inspections?

Eden Brae, for example, engages fully independent Tyrrell’s Building Advisory because we believe every customer should be confident their inspection is conducted by a completely impartial third party. What about the builder you’re talking to?

5. When will building commence and will it be completed within the time frame?

Builders who take on too busy a schedule run the risk of incurring quality issues and blown out time frames. Avoid finding yourself in a potentially stressful situation by checking if your prospective builder limits new home build numbers in a given period.

6. How often will you be updated on progress?

At Eden Brae Homes, staying connected to your build is simple and reassuring. Through our exclusive BuildWatch feature part of the Buildsure™ Guarantee, you’ll have access to updates of your home under construction via the myedenbrae customer portal

7. What happens if the builder doesn't finish on time?

If you’ll receive nothing more than an apology, then that’s a red flag. You need to know what level of compensation you will be offered as a result of their delay. Eden Brae offers a rental guarantee of up to $650 per week.

8. How solid are the builder's business foundations?

Not all builders offer the same value so take time to ask how long they’ve been in business and research online reviews. You can also check a builder’s history by their name or builder’s licence number by visiting the Service NSW website at www.service.nsw.gov.au.

Once you've decided on your home builder, the next step would be to decide on your home's look. To get started on the right track, make sure to take a look at the award winning home designs of Eden Brae!

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